Privacy Policy

Last updated: March 2026

This Privacy Policy explains how AesthetIQ Advisory ("we", "us", "our") collects, uses, and protects personal data when you visit our website (aesthetiqadvisory.com) or contact us through it. We are committed to handling your information with transparency, care, and full compliance with applicable privacy law.

Who We Are

AesthetIQ Advisory is an independent advisory and training business registered in the United Kingdom, providing services to medical aesthetics clinic owners and practice leaders.

For the purposes of UK GDPR and EU GDPR, AesthetIQ Advisory is the data controller for personal data collected through this website.

If you have any questions about this policy or how we handle your data, please contact us at:

Email: info@aesthetiqadvisory.com

Website: aesthetiqadvisory.com

What Data We Collect

We collect only the personal data you provide directly to us. We do not purchase data lists, use third-party data brokers, or collect data through tracking or analytics tools.

2.1 Contact Form Submissions

When you complete a contact form on our website, we collect:

Your name
Your email address
Your phone number (if provided)
The content of your message or enquiry
Your marketing consent preference (opt-in or opt-out)

2.2 Technical Data

Our website may automatically collect limited technical data such as your browser type and approximate location (country level) for basic website security and functionality purposes. This data is not used for tracking or profiling.

How We Use Your Data

We use the personal data you provide for the following purposes:

Marketing Communications

We will only send you marketing communications if you have explicitly opted in by ticking the relevant box on our contact form. Each marketing communication we send will include a clear and simple way to unsubscribe or withdraw your consent at any time.

Withdrawing consent does not affect the lawfulness of any processing carried out before withdrawal, and does not prevent us from contacting you in relation to an existing service relationship.

Third-Party Tools

We use GoHighLevel (GHL) as our CRM and client communications platform. When you submit a contact form, your details are transferred to and stored within GoHighLevel.

GoHighLevel is a US-based platform. Where data is transferred outside the UK or European Economic Area (EEA), we rely on appropriate safeguards, including Standard Contractual Clauses, to protect your data in line with UK GDPR and EU GDPR requirements.

GoHighLevel's own privacy policy is available at: www.gohighlevel.com/privacy-policy

How Long We Keep Your Data

We retain personal data only for as long as necessary for the purpose for which it was collected, or as required by law.

Enquiries that do not result in a client relationship: up to 12 months from the date of enquiry
Active client records: for the duration of the relationship and up to 6 years thereafter, in line with standard UK business record-keeping practice
Marketing contacts: until you withdraw consent, after which we will remove you from our marketing list promptly

Your Rights

Depending on where you are located, you have the following rights in relation to your personal data:

UK and EU residents (UK GDPR / EU GDPR)

Right to access - request a copy of the personal data we hold about you
Right to rectification - ask us to correct inaccurate or incomplete data
Right to erasure - ask us to delete your data in certain circumstances
Right to restrict processing - ask us to limit how we use your data
Right to data portability - receive your data in a structured, machine-readable format
Right to object - object to processing based on legitimate interests
Right to withdraw consent - withdraw marketing consent at any time

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk, or with your local supervisory authority if you are based in the EU.

California residents (CCPA)

If you are a California resident, you have the right to know what personal information we collect, the right to request deletion of your personal information, and the right not to be discriminated against for exercising your privacy rights. We do not sell personal information.

To exercise any of your rights, please contact us at info@aesthetiqadvisory.com. We will respond within 30 days.

Cookies

Our website may use essential cookies only, small files placed on your device that are strictly necessary for the website to function. We do not use analytical, advertising, or tracking cookies.

If this changes in the future, we will update this policy and, where required by law, obtain your consent before placing non-essential cookies on your device.

Data Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure. Access to personal data is restricted to those who need it to carry out their responsibilities in relation to your enquiry or service relationship.

While we take every reasonable precaution, no method of transmission over the internet is entirely secure. If you have concerns about how you share information with us, please contact us directly.

Changes To This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. The most current version will always be available on our website, with the date of last update shown at the top of this document.

We encourage you to review this policy periodically. Where changes are material, we will make reasonable efforts to notify you.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data, please contact us:

AesthetIQ Advisory